FAQ

FAQ

Frequently Asked Questions

Have questions about customizing envelopes, stickers, bags, or keychains? We’ve compiled answers to the most common queries from brands like yours – from design requirements and minimum orders to production timelines and eco-friendly options.

If you can’t find what you’re looking for, our team is available 24/7 to help with specific requests, reach out via our contact form, and we’ll respond within 24 hours to ensure your custom project stays on track.

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We prefer vector files (AI, EPS, PDF) for crisp results, but also accept high-res JPG/PNG. Our team can optimize low-res files for free.

MOQs vary: 1000 for envelopes, 2000 for stickers, 500 for paper bags, and 500 for keychains. Lower quantities may be available for repeat clients.

Standard lead time is 7-15 days for most products. Urgent orders (3-5 days) are available with a small rush fee.

Yes – we offer paid samples (refunded on bulk orders) to check quality, material, and print accuracy before full production.

Absolutely. We provide recycled paper, FSC-certified materials, and biodegradable options for eco-conscious brands.

TESTIMONIALS

Our Happy Clients

The custom paper bags we ordered exceeded our retail chain’s expectations – vibrant printing, sturdy build, and delivered 2 days early.

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Emma Thompson Retail Manager

Their waterproof vinyl stickers have boosted unboxing shares by 35%. The team even adjusted our logo for better visibility – free of charge.

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Michael Rodriguez Brand Director

Consistency is key for us, and they’ve never missed a deadline or quality check. A reliable supplier and partner for large-scale orders.

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David Wilson Marketing Coordinator
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Yes – we offer tiered pricing for orders exceeding 10,000 units. The larger the quantity (e.g., 50,000+ stickers or 20,000 paper bags), the higher the discount applied.

Absolutely. For example, you can mix DL, A4, and custom-sized envelopes in one order, with consistent branding across all sizes.

Yes – once your order ships, we share a tracking number via email, allowing you to monitor delivery progress for stickers, bags, keychains, and more.

Options include matte lamination (for a soft look), glossy coating (for vibrancy), and UV spot printing (for raised, textured details on specific areas).

Yes – we offer metal (aluminum, brass), plastic (acrylic, PVC), and eco-friendly materials (bamboo, recycled plastic) for custom keychains.

Certainly. We provide up to 3 free revisions for design mockups (e.g., envelope layouts, sticker shapes) to ensure they match your vision.

We ship globally. International delivery takes 5-14 days post-production, depending on the destination (e.g., 5-7 days to Europe, 7-10 days to Asia).

We adhere to standard copyright laws – designs must be your original work or include proper licensing. Offensive or trademarked content without permission will be rejected.

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